Gorilla Troop Update

Two weeks ago, we shared the heartbreaking news of the passing of ‘Eyare’, our two-year-old western lowland gorilla. Since that time, we have been deeply moved by the outpouring of concern, compassion, and support from our community. This loss has touched us all, and we know it has left a lasting impact on you as well. We share in your grief, and we remain committed to learning from this experience and continually strengthening our practices to ensure the welfare and well-being of all the animals here at your zoo.

We wanted to provide you with an update on how your troop is doing. In the days following Eyare’s tragic passing, the Rainforest building was temporarily closed to the public for two days. During this time, the troop was quieter than usual, particularly ‘Dossi’, Eyare’s mother. Troop members were observed spending more time next to and sleeping near her. This quiet display of support not only defines their natural cohesion and close social bonds as a troop, but it has also been a source of comfort and hope to us all.

In the days that followed, the troop remained on the quieter side but continued to eat, drink, and engage with enrichment, though they were initially less inclined to shift or participate fully in their routine. Their dedicated caregivers gave them space and choice to participate in enrichment and training activities, respecting their individual needs.

Over the past two weeks, we’ve seen encouraging signs of recovery. The troop’s behaviours have largely returned to what we would expect, including eating, drinking, socializing, and participating in scatter feeds, enrichment activities, and voluntary training sessions. While Dossi took longer to adjust, she has recently become more interactive with staff, visitors, and her environment, showing brighter and more engaged behaviour.

Many of you have asked whether the troop understands that Eyare has passed and if they had the chance to process her loss. After her passing, the troop was given the opportunity to see her, and we believe they recognize her absence. However, it’s important to remember that animals perceive and process loss differently from humans, and we cannot fully understand their thoughts or emotions.

Today, the troop continues to be visible in their indoor and outdoor (weather permitting) habitats. They are participating in their routines, including shifting into their back of house spaces for medications, training, and allowing staff to clean and refresh their main habitat. Although the troop still remains quieter than usual, their behaviours are consistent with what we would expect during this stage of adjustment.

Our unwavering dedication to the animals in our care means that we never stop striving to do better. From upgrading habitats to refining procedures and adopting the latest safety technologies, our efforts reflect our commitment to the welfare and well-being of every animal we are entrusted to protect.

Your trust and confidence in our organization are incredibly important to us, and we are committed to maintaining this through transparency, action, and providing our animal residents with the exceptional care that our community values and expects.